Briggs & Riley 2008 Press Room


BRIGGS & RILEY CORPORATE BACKGROUNDER

Since its inception in 1993, Briggs & Riley Travelware has been dedicated to building a lifelong relationship with its customers by consistently understanding and exceeding their needs. The company offers a wide variety of innovative, high-quality luggage collections, each aimed at a specific user lifestyle, and designed for maximum durability and superb value. The company has continued to grow since its acquisition in August 2000 by U.S. Luggage LLC, a company that for almost 100 years has established a solid reputation for high-quality products that have revolutionized the luggage industry. From the introduction of the first wheeled luggage, to the development of SOLO, a brand of business cases dedicated to meeting the needs of mobile professionals, to unique engineering designs, the company has created new travel experiences for all its customers. Innovation, performance and engineering are the cornerstones of Briggs & Riley. The company’s understanding and attention to its customers’ real life experiences have allowed the company to apply valuable knowledge to its designs. This philosophy has driven Briggs & Riley to pioneer many industry firsts. It was the first company to establish original engineering designs such as the NXpandable® System that provides up to 30% more space when expanded. It was also the first company to develop the Outsider^® handle, designed on the exterior of the case to ensure a perfectly flat packing area for wrinkle-free clothes. Briggs & Riley’s impact on the industry and insight into its customers’ needs goes far beyond design. Briggs & Riley revolutionized the industry by offering a lifetime repair warranty on all its products. As part of its customer commitment, the company backs all of its products with the best-in-the-industry “Simple as that^®” lifetime warranty that even covers damage caused by an airline – no questions asked. This reflects the company’s seriousness in building lifelong relationships with its consumers. The company also introduced a unique categorization system, which enables consumers to create their own personalized travel solutions from the largest selection of bags within the industry. Under the leadership of U. S. Luggage and Briggs & Riley Travelware CEO Richard Krulik, Briggs & Riley continues to thrive and is recognized as one of the leading manufacturers in the specialty luggage category. In 2006, Briggs & Riley entered the global marketplace and is sold at select retailers internationally. In addition, Briggs & Riley products are sold through more than 500 independent specialty luggage stores in North America and through its online boutique. The company’s luggage collections include, baseline^®, @work^®, transcend^® and verb™. Please visit www.briggs-riley.com for a full list of the latest products and store locations.

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